Privacy Policy

Effective date: August 28, 2026

Revby LLC (“Revby,” “we,” “us,” or “our”) operates https://www.revby.co and related online services, applications, client portals, and communications that link to this Privacy Policy (collectively, the “Services”).

This Privacy Policy describes what information we collect, how we use it, when we share it, and the choices you have when you use our Services.

We use your information to operate, secure, improve, and support our Services, including account registration, authenticated client services, consulting and coaching engagements, contact and intake forms, payment processing, communications, and analytics.

Definitions:

  • Services
    Services means the Revby website, client portal, dashboards, forms, scheduling tools, communications, and related offerings operated by Revby LLC.
  • Personal Data
    Personal Data means data about a living individual who can be identified from that data or from that data combined with other information we hold.
  • Usage Data
    Usage Data is data collected automatically through use of the Services, such as page visits, session activity, and diagnostic information.
  • Cookies
    Cookies are small files stored on your device (computer or mobile device).
  • Service Providers
    Service Providers are third parties that help us operate our business, such as hosting, analytics, payments, messaging, scheduling, customer support, and infrastructure vendors.

Information Collection and Use

We collect different types of information for various purposes to provide, secure, support, and improve our Services.

Types of Data Collected

Personal Data

While using our Services, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personal Data may include, but is not limited to:

  • Name, email address, phone number, mailing address, and company or organization information
  • Account registration and profile information, including login credentials and user preferences
  • Information you submit through contact, intake, quote, consultation, coaching, survey, scheduling, or support forms
  • Information related to consulting, coaching, and other service purchases or bookings
  • Payment-related information, such as transaction metadata and purchase details; payment card data is typically processed by our payment providers and not stored by us in full
  • Communications you send to us by email, web form, phone, messaging, or SMS
  • Files, documents, images, and other content you upload or share through the Services
  • Cookies, device information, and Usage Data

No mobile information will be shared with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties, except as needed to deliver or support the messaging service you requested.

Usage Data

We may collect information on how the Services are accessed and used. This Usage Data may include your Internet Protocol address, browser type, browser version, pages visited, time and date of visits, time spent on pages, device identifiers, and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track activity on our Services and to store certain information. Cookies and similar tools may be used to remember settings, maintain sessions, secure the Services, measure performance, and understand how users interact with our website and authenticated features.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

  • Session Cookies. We use Session Cookies to operate our Services.
  • Preference Cookies. We use Preference Cookies to remember your settings.
  • Security Cookies. We use Security Cookies for security purposes.
  • Analytics Cookies. We use analytics cookies and similar technologies to understand usage and improve performance.

Use of Data

Revby LLC uses collected data for various purposes:

  • To provide, maintain, and secure our Services
  • To create and manage user accounts and authenticated access
  • To deliver consulting, coaching, and related client services
  • To process purchases, bookings, payments, refunds, and related records
  • To respond to inquiries, contact forms, quote requests, and support requests
  • To communicate with you by email, phone, and SMS about your account, services, appointments, transactions, or other operational matters
  • To notify you about changes to our Services
  • To provide customer support
  • To gather analytics and other information so that we can improve our Services
  • To monitor usage, prevent fraud or misuse, and address technical issues
  • To comply with legal obligations and enforce our agreements

Images and Marketing Use

If you upload personal or business images to our Services, we may use those images in connection with Revby marketing, promotional materials, and related communications.

By default, image-use permission is enabled when you register for an account. However, we give users the option to turn this off at any time in their profile settings if they prefer that their uploaded images not be used for marketing purposes.

Payments

If you purchase consulting, coaching, or other services through our website, payment information may be collected and processed by third-party payment processors on our behalf. We may receive transaction details such as payment status, amount, billing name, and limited payment metadata needed to confirm, manage, and reconcile your purchase.

SMS Communications

We may use phone numbers you provide to communicate with you by SMS or similar messaging tools for service-related purposes, such as responding to inquiries, coordinating appointments, confirming purchases or bookings, following up on client services, or handling support and operational matters. We do not share mobile opt-in information for third-party marketing. Message frequency may vary, and message and data rates may apply depending on your mobile carrier and plan.

Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction.

If you are located outside those jurisdictions and choose to provide information to us, please note that we may transfer the data, including Personal Data, to locations where we or our Service Providers operate and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Revby LLC will take reasonably necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Disclosure of Data

Legal Requirements

Revby LLC may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Revby LLC
  • Prevent or investigate possible wrongdoing in connection with the Services
  • Protect the personal safety of users of the Services or the public
  • Protect against legal liability

Security of Data

The security of your data is important to us, but no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Services, provide the Services on our behalf, perform Service-related services, or assist us in analysing how our Services are used. These providers may include vendors for hosting, authentication, payments, analytics, email, SMS, scheduling, customer relationship management, file storage, and technical infrastructure. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for unrelated purposes.

Analytics

We may use our own tools and third-party Service Providers to monitor and analyse the use of our Services, understand engagement, troubleshoot issues, and improve performance and user experience.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Services. This data may be shared with other Google services.

You can opt out of having your activity on the Services available to Google Analytics by installing the Google Analytics opt-out browser add-on.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms page: https://policies.google.com/privacy

Links to Other Sites

Our Services may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

Your Choices

You may choose not to provide certain information, but doing so may limit your ability to create an account, access authenticated features, purchase services, or use certain parts of the Services.

You may also manage cookie preferences through your browser settings, and you may contact us if you would like to update or correct information we maintain about you.

Children's Privacy

Our Services do not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the effective date at the top of this Privacy Policy. We may also provide additional notice, such as by email or through the Services, when appropriate.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By mail: 1 Lincoln St, Suite 2900, Boston, MA 02111